Orders are typically processed within 2–5 business days. Once your order ships, you’ll receive a tracking number by email.

If your order arrives damaged or defective, please contact us within 7 days of delivery with your order number and clear photos of the issue. We’ll gladly offer a replacement or refund at no additional cost.

Just reach out to us at: contact@nekostyled.com

Because our products are made to order, we do not accept returns or exchanges for incorrect size, change of mind, or buyer’s remorse.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We’ll be happy to provide a replacement or refund.

Please include clear photos of the item and the issue so we can assist you as quickly as possible.

International shipping is available, and shipping rates vary depending on the destination country. The applicable shipping cost will be calculated at checkout based on the shipping address.

Please note that international orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges, if applicable, are the responsibility of the customer.

Because international shipments may take longer due to customs processing and carrier delays, delivery times may vary depending on the destination.

We do our best to provide accurate estimated delivery times, but we cannot guarantee a specific delivery date for international orders.

You can request a cancellation within 6 hours of purchase by contacting us as soon as possible.

Please note that international orders may be processed and sent to production sooner than this timeframe in order to prioritize production and help meet international delivery estimates. Once an order has entered production, we are unable to cancel the order or make changes to it.

For this reason, if you need to cancel or make changes to an international order, please contact us as soon as possible after placing your order.